Open 24/7 · 365 Days 12288 Wilkins Ave, Rockville, MD 20852 familyfireserviceplumbing@gmail.com
(240) 428-8681
(240) 428-8681
Open 24 hours · 7 days a week

Contact Family Fire Services and Plumbing LLC in Rockville, MD

The fastest way to reach us is the phone. A person answers (240) 428-8681 day and night, including weekends and holidays. For questions that can wait, or to send photos of the problem, email us.

Water spreading or smell gas? Call now. Don't email.

Get in Touch

Call (240) 428-8681
Ways to reach us

Call, Email or Stop By

Pick whichever fits. For anything urgent, call.

Call for Service

Emergencies, appointments and quick questions. Our emergency plumbing service runs 24/7, so a call at 3 a.m. is answered the same way as one at noon.

(240) 428-8681

Email Us

Good for non-urgent questions, pricing on planned work, or photos of a leak, a water heater label or a fixture you want installed. Include your address and a phone number.

Send an email

Visit the Shop

We're at 12288 Wilkins Ave, Unit A, in Rockville, MD 20852. Our plumbers spend most of the day at customers' homes, so call before you come by.

Get directions
Save time on the call

What to Tell Us When You Call

A few details help us send the right plumber with the right parts, so the job gets done in one visit:

  • Your address, and the best number to reach you
  • What's happening: a leak, no hot water, a clog, a gas smell, a sprinkler problem
  • Where it is: kitchen, bathroom, basement, outside
  • For a water heater: gas or electric, tank or tankless, and its age if you know it
  • Whether you've turned off the water or gas

Not sure what something will cost? Try our plumbing cost estimator for a ballpark first. We confirm the price before any work starts.

Plumber from Family Fire Services and Plumbing LLC checking pipes during a service call in Rockville, MD
In an emergency

What to Do Before We Arrive

  • Water leak or burst pipe: shut the main water valve, usually where the water line enters the house, then call us.
  • Leaking water heater: close the cold-water valve on top of the tank and turn the unit off (gas to “pilot” or “off”, or switch off the breaker).
  • Gas smell: leave the house right away, then call 911 or your gas utility from outside. Call us once it's safe.
  • Sewer backup: stop using water in the house so the backup doesn't get worse.

More on what counts as an emergency in our guide to the signs you need emergency plumbing, and how to handle frozen pipes.

Call an Emergency Plumber
Emergency plumber shutting off a leaking pipe in a Rockville, MD basement
Where we work

Plumber Near You: Rockville, MD & 20 Nearby Towns

We come to you anywhere in our service area. Pick your town for local details, or browse our services.

Family Fire Services and Plumbing LLC service area map around Rockville, MD
Contact questions

Before You Get in Touch

Quick answers about reaching us. For anything else, the phone is always on: (240) 428-8681.

(240) 428-8681
01Can I really call at night or on a holiday?

Yes. Our phone is answered 24 hours a day, 7 days a week, including weekends and holidays. That's the best way to reach a 24/7 plumber in Rockville, MD for an emergency.

02Is it better to call or email?

Call for anything urgent or to book a visit. Email works well for questions that can wait and for sending photos. We reply to emails, but we can't watch the inbox the way we answer the phone.

03How much does a service call cost?

It depends on the job and the time of day. Our cost estimator uses our real hourly rates, so you can see a ballpark before you call. We always confirm the price before any work starts.

04Do you come to my town?

We serve Rockville and 20 nearby Montgomery County communities, including Bethesda, Gaithersburg, Potomac, Silver Spring and Germantown. See the full list above, or call and ask.

05Who will I be talking to?

Family Fire Services and Plumbing LLC, a locally owned company with a shop in Rockville. We're not a referral service. You can read more about us.

Call (240) 428-8681